Six Sigma DMAIC Job Report Design
□ The subsequent template gives guidelines for preparing a Six Sigma written documentation project report. Subheadings and length of each section can obviously vary based on the findings and writing design. For a total sample survey using the template, see " Sample Task Report”.
□ The info in your survey should stick to the Six-Sigma Problem Solving Methodology DMAIC. This includes a description of the task, key points inside the problem-solving method, and comprehensive support to your conclusions and any suggestions. Reports must be approximately 5-10 single-spaced pages (excluding appendices), including tables and characters. Black Belt reports/projects might be more comprehensive and thus longer.
□ Some general rules for sentence structure and structure are provided to your reference at the end.
□ Some information presented in this template is repeated across portions. However , seeing that different people will go through your report to various examples of depth, we feel that it is essential to repeat specific information. Eventually, you should make a high quality, professionally-presented report which has sufficient detail to help other Six Sigma practitioners make use of and build on your own project results.
Title of Report
Note: Do not put a page number on your title page. Begin numbering the webpages with the Exec Summary. Professional Summary
The Executive Overview presents the information contained inside the report. Its readers are typically managers who require a broad understanding of the job and how this fits into a coherent entire. These viewers do not need or want a thorough understanding of the many steps delivered to complete building your project. Therefore , the Executive Overview allows viewers to learn the gist with the report devoid of reading the whole document, to ascertain whether the statement is relevant with their needs, in order to get an overview before concentrating on the details. All of us consider publishing a exact (typically one-page) and complete executive overview a critical component of a 6 Sigma job report. The Executive Brief summary should NOT incorporate terms, short-hand, or symbols unfamiliar for the reader. Viewers should be familiar with content of the Executive Synopsis without browsing the rest of the record.
The Professional Summary ought to include a problem affirmation, summary of approach utilized, and major project findings and suggestions.
• Trouble Statement / Description
• Concisely illustrate the problem (few sentences).
• Identify the time period of the trouble
• Assess the degree of the condition and its influence on the business (if possible).
Example: During the past year, the typical # of incoming telephone calls with issues per card-year has increased by 20%. These types of additional cell phone calls have triggered additional staffing requirementws and center costs of ~$100K annually. This task identifies a number of reasons for this kind of increase in cell phone calls and provides strategies to reduce all of them.
• Summary of Problem-Solving Approach (methods used to solve problem)
• Model: We created a cross-functional problem solving crew from the following departments. This kind of team utilized the Six Sigma DMAIC problem solving procedure to identify possibilities for improvement. First, all of us conducted a qualitative process analysis to distinguish potential causes for the quantity of complaint phone calls. Next, we set up an information collection plan at two call centers. Here, all of us conducted an observational research over a two-month period of various key suggestions variables compared to number of issue calls to determine the major causes of your increase in telephone calls. From this research, we were in a position to identify several recommendations for each of our call centers.
• Main project results or studies and tips -- should certainly...